Shipping policy

Shipping Policy

Processing

All orders are processed within 1-2 business days. Orders placed after 3 PM EST on Friday ship the following Monday.

Shipping Options

• Free Standard Shipping (3-7 business days): FREE on all U.S. orders, with no minimum order value and no hidden shipping fee.

Total Delivery Time

Total delivery time from order to door is 4-9 business days (1-2 day processing + 3-7 day shipping). You will receive a tracking number once your order ships so you can follow its journey.

Coverage

We currently ship to all 50 U.S. states, including Alaska, Hawaii, and U.S. territories. Tracking is provided by email once your order ships.

Issues

For lost or damaged packages, contact us within 7 days at support@luxelocksnycwighair.com.